Great customer service and explanation of the problem with my vehicle.
Belk Ford service center staff are always courteous, fast and efficient.
Next time I need another vehicle the first place I am going will be Belk Ford!!
I went to Belk Ford after a call from Nolan not intending to buy the Tacoma I had been eyeing for a few weeks. I met TJ because Nolan was not there at the time. TJ answered all my questions. He was sweet and easy to talk to. He worked very hard to get me in the Tacoma. Nolan came in later with the same great and sweet attitude. Everyone there was so helpful and nice. Jason helped me with financing my truck he was just as great as the others.
I walked out that day driving a 2017 fully loaded Toyota Tacoma 4x4. I love this truck. It has amazing features. Gas milage is real good and I feel it is the right truck for me.
Always a pleasure to visit Pam and her maintenance staff. Service is superb and they go out of their way to ensure you are satisfied. Whether you wait or leave and return after they call with your car complete the experience is always enjoyable. Great folks at Belk.
I went in for a full oil change and tune up. Afterwards, looking at my form it said the tires were not rotated after I was asked that morning if I wanted them done. I had said yes. So the service lady, on the phone trying to talk to me, is trying to tell me that they did rotate but didn't charge for it. All while on the phone and speaking quickly to get me out. I couldn't get a word in to ask any questions. I then reviewed my documents again and in three locations it says that tires were not rotated. Love this place as it's the only place I get work done on my car but it felt extremely sneaky to try to tell me what was done when it clearly states multiple times it wasn't. If she wasn't in such a huge rush to get me to leave then she would've understood my question.
Belk Ford is a US Car Dealer based in Oxford, Mississippi. Belk Ford is located at 447 MS-6, Oxford, MS 38655, USA.
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